CustomerBot
CustomerBot
Your Website,
Finally Useful
Your Website,
Finally Useful
Your Website,
Finally Useful
24/7 support that actually supports.
24/7 support that actually supports.
24/7 support that actually supports.
Your contractors don't want to call. They want answers at 6 AM, at 11 PM, on the jobsite. CustomerBot transforms your e-commerce presence into a tireless support agent that handles product questions, pricing inquiries, order tracking, and quote requests while your team focuses on high-value relationships.
Your contractors don't want to call. They want answers at 6 AM, at 11 PM, on the jobsite. CustomerBot transforms your e-commerce presence into a tireless support agent that handles product questions, pricing inquiries, order tracking, and quote requests while your team focuses on high-value relationships.
Your contractors don't want to call. They want answers at
6 AM, at 11 PM, on the jobsite. CustomerBot transforms your e-commerce presence into a tireless support agent that handles product questions, pricing inquiries, order tracking, and quote requests while your team focuses on high-value relationships.
Your contractors don't want to call. They want answers at 6 AM, at 11 PM, on the jobsite. CustomerBot transforms your e-commerce presence into a tireless support agent that handles product questions, pricing inquiries, order tracking, and quote requests while your team focuses on high-value relationships.
Your contractors don't want to call. They want answers at 6 AM, at 11 PM, on the jobsite. CustomerBot transforms your e-commerce presence into a tireless support agent that handles product questions, pricing inquiries, order tracking, and quote requests while your team focuses on high-value relationships.
The Problem We Solve
Your website has product pages, but contractors still call for basic questions. Your e-commerce platform shows inventory, but customers want recommendations. You've invested in digital, but the experience feels disconnected from the relationships that built your business.
The Problem We Solve
Your website has product pages, but contractors still call for basic questions. Your e-commerce platform shows inventory, but customers want recommendations. You've invested in digital, but the experience feels disconnected from the relationships that built your business.
How It Works
How It Works
Embed Anywhere
Embed Anywhere
CustomerBot drops into your existing e-commerce site with a simple code snippet. No platform migration required. It inherits your branding, understands your catalog, and starts helping customers immediately.
CustomerBot drops into your existing e-commerce site with a simple code snippet. No platform migration required. It inherits your branding, understands your catalog, and starts helping customers immediately.
Answer Everything
Answer Everything
"Do you have 3/4" copper fittings in stock?" "What's the BTU rating on this unit?" "Where's my order?" "I need a quote for a 20-ton rooftop unit." CustomerBot handles the full spectrum, from quick lookups to complex quote requests, without escalating to your team.
"Do you have 3/4" copper fittings in stock?" "What's the BTU rating on this unit?" "Where's my order?" "I need a quote for a 20-ton rooftop unit." CustomerBot handles the full spectrum, from quick lookups to complex quote requests, without escalating to your team.
Personalize at Scale
Personalize at Scale
Logged-in customers get their pricing, their order history, their recommendations. CustomerBot remembers past interactions and uses purchase history to make relevant suggestions. Every conversation feels personal because it is.
Escalate Intelligently
Escalate Intelligently
Some questions need a human. CustomerBot knows when to connect customers with your team, and it hands off with full context so your reps never start from zero.
Some questions need a human. CustomerBot knows when to connect customers with your team, and it hands off with full context so your reps never start from zero.
The Results
45% reduction
in routine support calls
24/7 availability
without overnight staffing
3x increase
in quote request capture
18% lift
in average order value via recommendations
Key Capabilities
Key Capabilities
Embeddable AI chat for e-commerce websites
Embeddable AI chat for e-commerce websites
Product search, recommendations, and availability checks
Product search, recommendations, and availability checks
Customer-specific pricing for logged-in users
Customer-specific pricing for logged-in users
Order tracking and shipment status
Order tracking and shipment status
Automated quote request capture
Automated quote request capture
Smart escalation to human agents with
full context
Smart escalation to human agents with
full context
24/7 availability in any timezone
24/7 availability in any timezone
What customers are saying
What customers are saying
"You could take somebody that has a few months of experience or maybe coming out of college and have never worked it and be very productive, very quick, which is what the goal of this was all along."
Robert Wingerter
CFM Distributors - Fractional IT
"I'm impressed big time! It saves so much time when a customer sends you an email that normally would take 15 minutes to 20 minutes. For Distro, it's three minutes later, I have a whole list.”
Aaron Rambo
Century HVAC - Counter Specialist
“I asked a troubleshooting question and it gave me several possible causes and diagnostic steps. It’s really cool to see that kind of helpful information for troubleshooting.”
Jeremy Willaman
RSC - Director of Branch Operations & Sales
“We're seeing the most time savings by literally just copying the text that we got from our texting service right into the text prompt and generating the quote”
Tyler Hansen
Plumbing & Heating Wholesale, Inc - Director of IT
“RepBot has been pretty useful so far. A lot of the things I typed in for quick answers popped right up in about 10 seconds. I was able to get the information I needed quickly and efficiently.”
Tyler Zimmerman
RSC - Store Manager
“Just last week, we sold a system with the wrong furnace and ruined an $8,000 setup—we had to eat that cost. I told our CEO, if RepBot had been live, that wouldn’t have happened.”
Kyle Welch
Sanders Supply - Chief Operating Officer
"A new hire with just three weeks of experience now has access to the same knowledge as a veteran with 30 years in the business—all through one platform."
"A new hire with just three weeks of experience now has access to the same knowledge as a veteran with 30 years in the business—all through one platform."
"A new hire with just three weeks of experience now has access to the same knowledge as a veteran with 30 years in the business—all through one platform."
Lantis Hollis
Vice President of Weathertech Distributing
Lantis Hollis
Vice President of Weathertech Distributing
"Oh, it was a time saver for sure. I could have wasted time with the customer. Instead, you just type in a description of what it is that you're looking for, and it found it. You're a life saver."
Benn Harms
Plumbing & Heating Wholesale, Inc
“As always, we’re grateful for all of the incredible work you’ve put into the platform to make it a more comprehensive solution to help make us a better Weathertech!”
Parker Burbank
WeatherTech - Marketing Coordinator
"Being able to just copy and paste or drag and drop and just showing them, hey, you don't have to type all this out anymore—it's going to save so much time—it's going to be huge!"
Kyle Lierman
P&H Wholesale - Inside Sales
"The AHRI matching capability is awesome! Especially, on the commercial side, we have the direct install program and everything has to be AHRI certified. Having that is really cool.”
Jake Cullinane
Johnstone NJ - Branch Manager
"I had this done in a couple minutes! That last quote typically takes me about an hour, and it was very cumbersome because it's almost all non-stock special order stuff. I was really impressed."
Matt Jeanblanc
P&H Wholesale - HVAC Sales Manager
“RepBot has been a great resource, especially for model numbers our counter staff aren’t familiar with. It saves me time from squinting through documents, trying to identify the right unit.”
Douglas Fennell
RSC - Sales Specialist
“It definitely saves time and energy—no more flipping through binders or stacks of cheat sheets. It’s noticeably improving our team’s quality of life. No one else has anything like this in our market.”
Lantis Hollis
WeatherTech - Vice President, Sales & Marketing
Why Distro Wins
Why Distro Wins
Complete Platform, Not Point Solutions
Other tools solve one problem. Order entry here. Back office there. Distro does everything, and it all works together. Quote a complex system in QuoteTech, process the RFQ through AutoBid, answer questions with RepBot, and manage the invoice through AP Invoicing. One platform. One integration. One partner.
Distribution DNA
We're not retrofitting generic AI for distribution. Our team has spent thousands of hours in branches, at counters, and on calls with your reps. Every feature, every workflow, every AI model is built for how distributors actually work.
Real ERP Integration
"Integration" shouldn't mean CSV exports. Distro maintains live, two-way sync with Prophet 21, Eclipse, Infor, and other leading ERPs. Your data stays accurate. Your workflows stay fast.
Agentic AI That Acts
Distro doesn't just suggest. It executes. Our AI agents process quotes, enter orders, match invoices, and post transactions. Your team approves. The AI does the work.
Measurable ROI
We partner with leadership to define success metrics, drive adoption, and measure results. This isn't a software purchase. It's a transformation partnership.
Complete Platform, Not Point Solutions
Other tools solve one problem. Order entry here. Back office there. Distro does everything, and it all works together. Quote a complex system in QuoteTech, process the RFQ through AutoBid, answer questions with RepBot, and manage the invoice through AP Invoicing. One platform. One integration. One partner.
Distribution DNA
We're not retrofitting generic AI for distribution. Our team has spent thousands of hours in branches, at counters, and on calls with your reps. Every feature, every workflow, every AI model is built for how distributors actually work.
Real ERP Integration
"Integration" shouldn't mean CSV exports. Distro maintains live, two-way sync with Prophet 21, Eclipse, Infor, and other leading ERPs. Your data stays accurate. Your workflows stay fast.
Agentic AI That Acts
Distro doesn't just suggest. It executes. Our AI agents process quotes, enter orders, match invoices, and post transactions. Your team approves. The AI does the work.
Measurable ROI
We partner with leadership to define success metrics, drive adoption, and measure results. This isn't a software purchase. It's a transformation partnership.
Ready to Transform Your Sales?
Ready to Transform Your Sales?
See Distro in action with your data, your products, your workflows.
Complete Platform, Not Point Solutions
Other tools solve one problem. Order entry here. Back office there. Distro does everything, and it all works together. Quote a complex system in QuoteTech, process the RFQ through AutoBid, answer questions with RepBot, and manage the invoice through AP Invoicing. One platform. One integration. One partner.
Distribution DNA
We're not retrofitting generic AI for distribution. Our team has spent thousands of hours in branches, at counters, and on calls with your reps. Every feature, every workflow, every AI model is built for how distributors actually work.
Real ERP Integration
"Integration" shouldn't mean CSV exports. Distro maintains live, two-way sync with Prophet 21, Eclipse, Infor, and other leading ERPs. Your data stays accurate. Your workflows stay fast.
Agentic AI That Acts
Distro doesn't just suggest. It executes. Our AI agents process quotes, enter orders, match invoices, and post transactions. Your team approves. The AI does the work.
Measurable ROI
We partner with leadership to define success metrics, drive adoption, and measure results. This isn't a software purchase. It's a transformation partnership.
Complete Platform, Not Point Solutions
Other tools solve one problem. Order entry here. Back office there. Distro does everything, and it all works together. Quote a complex system in QuoteTech, process the RFQ through AutoBid, answer questions with RepBot, and manage the invoice through AP Invoicing. One platform. One integration. One partner.
Distribution DNA
We're not retrofitting generic AI for distribution. Our team has spent thousands of hours in branches, at counters, and on calls with your reps. Every feature, every workflow, every AI model is built for how distributors actually work.
Real ERP Integration
"Integration" shouldn't mean CSV exports. Distro maintains live, two-way sync with Prophet 21, Eclipse, Infor, and other leading ERPs. Your data stays accurate. Your workflows stay fast.
Agentic AI That Acts
Distro doesn't just suggest. It executes. Our AI agents process quotes, enter orders, match invoices, and post transactions. Your team approves. The AI does the work.
Measurable ROI
We partner with leadership to define success metrics, drive adoption, and measure results. This isn't a software purchase. It's a transformation partnership.